About Us

The tear-out process involves the removal of all water-damaged materials from your property. This can include flooring, drywall, insulation, and other materials that have been severely damaged by water. Our team will carefully remove these materials while minimizing further damage to your property.

We understand that personal belongings are more than just items – they hold sentimental value. Our team will carefully assess all damaged contents to determine what can be salvaged. Salvageable items will be cleaned, sanitized, and restored. Non-salvageable items will be documented for insurance purposes.

The length of the restoration process can vary depending on the extent of the damage and the size of the property. Once we’ve assessed the damage, we can provide a more accurate timeline. Our team works diligently to ensure the restoration process is completed as quickly and efficiently as possible.

If you notice water damage, it’s important to act quickly. Contact WTR Restoration immediately for professional water damage restoration services. In the meantime, try to prevent further damage if possible, but avoid entering any area with standing water where electrical equipment may be submerged.

Yes, WTR Restoration provides estimates for our water damage restoration services. After assessing the extent of the damage, we can provide you with a detailed estimate of the cost of restoration.

Water damage insurance claims depend on several different factors. Ultimately, you’ll need to clarify this with your insurance company. However, we can tell you that the feasibility of water damage insurance claims primarily depends on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders, like flood insurance or sump pump failure insurance.

The process begins with contacting your insurance company to report the damage. You’ll then need to document the damage with photos and detailed notes. It’s advisable to contact a restoration contractor as well as your insurance adjuster simultaneously. The restoration contractor will help ensure that the water extraction and dry out will be covered and the rebuild process that should follow. If the full scope of the claim isn’t outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal.

WTR Restoration can work directly with your insurance company to streamline the claims process. We’ll document the damage, assist with the preparation of necessary reports, and provide your insurance company with the detailed information they need to process your claim.

Additional Living Expenses (ALE) is a type of coverage in homeowner’s insurance policies that pays for the extra costs of living incurred by the policyholder if they are temporarily displaced from their home due to an insured disaster, such as water damage. This can include hotel bills, restaurant meals, and other living expenses. The specifics of ALE coverage can vary, so it’s important to check your policy or speak with your insurance provider for details.

Yes, preventing mold growth is a crucial part of our water damage restoration process. After removing the water and drying your property, we thoroughly clean and sanitize the affected areas using professional-grade antimicrobial treatments.

What training and certifications does the WTR Restoration team have? IICRC, RIA, 18+ Years of Experience handling losses across the country, including Mexico and Puerto Rico.

That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of “three days to dry” may only produce a surface dry but can still leave behind moisture levels that create an ideal environment for mold to grow.

The cost of repairing water damage can vary greatly depending on the extent and type of damage, the cost of any necessary replacements or repairs, and whether or not insurance will cover the costs. We provide detailed estimates to give you a clear understanding of the potential costs.

Water damage insurance claims depend on several factors, including the cause of the damage. It’s best to discuss this with your insurance company. However, contacting a restoration contractor and your insurance adjuster simultaneously can help ensure that all aspects of the restoration, including water extraction, dry out, and rebuild, are covered.

We handle water damage, storm damage, leak detection, moisture mapping, sewage cleanup, and reconstruction for both residential and commercial properties.

Yes, emergency services are available 24/7. Quick response from experienced restoration professionals helps prevent further damage and ensures a faster recovery.

Response times vary based on the situation, but emergency services are available anytime to get started right away.

Just give us a call anytime. A professional will visit your property, assess the damage, and create a clear plan.