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    Need Water Clean Up in Texas?

    By Ben Jernigan, "Dr. Moisture" — WTR Restoration

    Anyone can clean up a puddle. But professional water restoration is the process of returning your home to its pre-loss condition, both visually and structurally.

    1. Water Categorization

    Before we start, we identify the type of water we're dealing with:

    • Category 1: Clean water (burst pipe, overflowing sink).
    • Category 2: Gray water (dishwasher discharge, washing machine overflow).
    • Category 3: Black water (sewage, flood water from rivers/streets). Each category requires a different level of PPE and a different sanitation protocol. In 'Flash Flood Alley,' we often deal with Category 3 water, which requires professional-grade antimicrobial treatments and specialized cleaning techniques to ensure your home is safe for your family.

    2. The IICRC S500/S520 Standard

    We follow the IICRC standards for water damage restoration and mold remediation. This ensures that every step we take is based on the latest science in the industry. We don't guess; we calculate.

    Our Technical Arsenal

    To provide a true 'white glove' service, we use the best equipment available:

    • AlorAir Dehumidifiers: High-capacity LGR units that can pull moisture out of the air even in the humid Texas climate.
    • FLIR Thermal Cameras: To find the water that others miss.
    • Delmhorst Moisture Meters: For precise data on the moisture content of your building materials.

    The Local Expert: Serving New Braunfels and Beyond

    We understand the unique challenges of Central Texas homes. From pier-and-beam foundations to slab-on-grade construction, we know where water likes to hide. We also know the local building codes and can work with local inspectors to ensure your restoration meets all requirements.

    Insurance Advocacy: The Ben Jernigan Advantage

    As a licensed adjuster, I've seen carriers try to cut corners on water clean-up. They might suggest that you only need two days of drying when the science says you need four. At WTR Restoration, we provide the documentation to rebut these carrier assessments. We provide line-item justifications for every air mover and dehumidifier used, ensuring your claim is paid accurately and your home is restored correctly. Don't settle for a 'splash and dash' clean-up. Get the Dr. Moisture standard of care with WTR Restoration.


    About WTR Restoration

    WTR Restoration is Central Texas's trusted water damage and restoration company, serving New Braunfels and surrounding communities. Our Dr. Moisture protocol combines forensic drying science with licensed insurance adjuster expertise for total property recovery — from initial stabilization to final documentation.

    Ready for professional restoration? Call WTR Restoration — serving New Braunfels and all of Central Texas. Visit wtrrestoration.com or learn about the Dr. Moisture forensic drying protocol at drmoisture.com.

    Need forensic-grade restoration in Central Texas?

    Call WTR Restoration for IICRC S500 drying, thermal imaging, and insurance-ready documentation.

    (830) 360-2600